SHOPPING RULES
PLEASE WAIT FOR A STAFF MEMBER TO EXPLAIN THE FLOOR LAYOUT & DRESSING ROOM RULES BEFORE BROWSING!
This will make it much easier for you to navigate the dress racks and where to shop for what you are looking for!
We ask that friends and family do not continue to shop or try to add more dresses to your pile until you are finished trying on and ready to go back on the floor to browse again. We ask that friends and family be mindful of
PLEASE DO NOT ENTER A DRESSING ROOM WITHOUT A STAFF MEMBER!
If you are a bridal or pageant appointment, your consultant will take your dresses to your dressing room and get you started. If you are a prom shopper, you will step in line with your 6 dresses and wait for our staff member working the dressing room rotation to direct you when your room is available.
Please be careful with make up and/or spray tans when dressing.
Only 6 dresses per customer trying on are allowed. This helps us keep dresses on the floor for other customers to shop through.
No one in your party is allowed to grab or hold onto more dresses until you have tried on your first 6 dresses and eliminated the ones you dont like
Only 1 girl and 6 dresses provided by a staff member are allowed to be in the dressing room at once.
Only staff members are allowed to zip dresses. Please do not try to zip or lace yourself to preserve the quality
of our dresses.
All dresses should be stepped into. Please do not attempt to put them over your head.
If you feel like a tight-fitted dress will not go past your hips, please ask the staff member working with you if there would potentially be another size to try on. ***This helps us keep zippers, hooks and material intact so that we dont have damaged dresses for customers to try on!**
ABSOLUTLEY NO DRESSES SHOULD BE LEFT ON THE FLOOR
Please hand the dress youre taking off to the staff member helping you before you try on the next dress.
Please do not ask mom, friends, boyfriends, et. into the dresssing room to help you
Swapping dresses with friends in dressing is not allowed. Once you try on your 6, you may grab any dresses that have been put back out on the floor and step back in line.
If you have eliminated dresses from your grouping, you are selcome to select more as long as you only have 6 dresses in hand at a time.
Once You have tried on your 6 dresses, you will exit the dressing room to rotate the next person in line to keep the traffic flow moving. You may step back into the line when you have chosen your next 6!
SALE POLICY
NO REFUNDS
NO RETURNS
NO EXCHANGES
ALL SALES ARE FINAL
Once you have purchased a dress, it is yours!
If you special order a size, color, or dress we dont have in stock, it cannot be exchanged or returned for any reason.
Once an Item is taken out of the store and in your possession, The Copper Penny of London will not be held responsible for any damages.
Of you have any questoins about our Shopping Rules please contact us at: (606) 864-8523